Careers at Window Surgeon

Position Available : Service Engineer

A fantastic opportunity has opened up, to work at Window Surgeon (Eastbourne), specialising in window and door repairs and installation, as a permanent Service Engineer.

 Job overview:

  • Eastbourne
  • Permanent, full time (would consider part time)
  • 42.5 hours per week
  • Monday – Friday 8.00 – 5.00 (half hour lunch break)
  • Competitive salary based on experience

Window Surgeon has an exciting opportunity, within the business, for a Service Engineer for windows and doors, covering Eastbourne and the surrounding area.

As a Service Engineer, you will be responsible for visiting customers’ homes/premises and quoting for and carrying out installations and repairs.

 What the role will involve:

  • Travelling to customer’s homes/premises to quote for repair/installation jobs.
  • Ensuring any parts or remedial works required are clearly and accurately stated.
  • Keeping records of work carried out, using the ServiceM8 system.
  • Carrying out works to the highest standards of workmanship and in line with H&S procedures.
  • Delivering an exceptional customer service.

What we are looking for:

  • Previous experience working with uPVC and aluminium window and door products.
  • Excellent punctuality and reliability.
  • Outstanding attention to detail and pride in producing exceptional work.
  • Customer centred approach.
  • Full driving licence.

What we can offer:

  • Competitive salary
  • Company van for work
  • Generous holiday entitlement
  • Varied work

Please apply with a CV and we will get in contact with you.

Email: info@windowsurgeon-eastbourne.co.uk

Position Available: Office Administrator

Our business is customer focused and with many repeat clients.  We are committed to delivering window and door repairs and installation to an extremely high standard.  Every project is important when your success is built on reputation. We are looking to recruit an Administrator, to join our small and friendly team, in this part time, permanent role.

Job overview:

  • Eastbourne
  • Part time
  • 16 hours per week
  • Monday and Tuesday 8.00 – 5.00 (hour lunch break)
  • Salary based on experience

What the role will involve:

  • Dealing with customer queries on the phone and by email.
  • Managing diaries, scheduling appointments and work, using the Service M8 computerised system.
  • Sourcing, ordering and pricing parts, using the internet.
  • Preparing/checking quotations, using the ServiceM8 computerised system.
  • Keeping accurate records, using Excel.
  • Liaising with suppliers, engineers and management.

What we are looking for:

  • Experience in office work in a previous role, preferably having used the ServiceM8 system.
  • Excellent communication, organisational and customer service skills.
  • Will have experience using ICT such as MS Office, Outlook, Excel.
  • Accurate typing skills.

 What we can offer:

  • Competitive salary
  • Holiday entitlement
  • Varied work
  • Training on the ServiceM8 system

Please apply with a CV and we will get in contact with you.

Email: info@windowsurgeon-eastbourne.co.uk

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